Customer Feedback

“We feel confident that we received better service and better products than others in similar situations have received”

Mr and Mrs H Folkestone Kent


“Damien has arranged mortgages for me in the past and would not go to anywhere else!  Have always recommended friends and family.  Great Service as always.  We love our new home and without his suggestion of help to buy we would never have considered it”

Mr D and Mrs H Willesborough Ashford Kent


“As always Gus was extremely helpful and helped set up our mortgage on our new property with ease.  Will return to him again in 2 years! Many thanks”.

Mr S and Miss O Romney Marsh Kent


“We have dealt with Damien for a number of years now.  He has always given us the best possible advice when obtaining a mortgage or re-mortgage.  We cannot thank him enough.  We highly recommend Damien and he will always be our port of call when we need a mortgage product.  Service beyond excellent!!”

Mr and Mrs L Chatham Kent


“I have used Gus as an advisor for many years, he knows exactly how I work and what I need.  Always polite and knowledgeable, would recommend him to anyone!”

Mrs M Tenterden Kent


“Excellent service by Damien.  Very knowledgeable and efficient.  Easy to deal with.  Would definitely consider coming back to him for any future consultant”

Mr X Ashford Kent


“We would happily recommend Gus to any of our friends and family”

Mr and Mrs D Wye Ashford Kent


“Nothing to say really just keep doing what your doing very happy what you have done for me”

Mr T Maidstone Kent


“Many thanks for arranging my new mortgage and saving me close on £800 per year”

Ms G Luton Bedfordshire


“Damien and the admin staff were excellent and very helpful”

Mr O and Miss W Ashford Kent


“Gus – As always excellent”

Mr S and Miss E Hythe Kent


“Damien was absolutely excellent in every way – I was a bit apprehensive but he was extremely understanding.  This is the second time he has helped me and I would have no hesitation in contacting him in the future, I recommend him all the time.  Many thanks”

Mrs C Hythe Kent


“Felt I received a very good service with a product that suited me”

Miss B Ashford Kent


Great Service

Mr M Ashford Kent  11/03/2018


Gus is excellent, joy to deal with

Mr H Ashford Kent 18/04/2018


Gus is always excellent and very patient with us! Thanks

Mr and Mrs H Ashford Kent 01/05/2018


Just want to say thank you very much to Damien and Debbie for helping us through getting our mortgage sorted.  You were both a lot of help and made it so much less stressful for us.  Thank you again

Mr S and Miss T Ashford Kent 02/05/2018


This is the second time we have dealt with Gus.  He has been brilliant both times.  We will definitely use him again.  We always recommend Gus to others.  Thank you again

Mr and Mrs C Ashford Kent 09/05/2018


Would recommend you to family and friends.  See you in a couple of years.

Mr S and Ms M Ashford Kent 09/05/2018


All brilliant as usual. Thank you

Mr F and Miss G Ashford Kent 25/06/2018


Many thanks for sorting our BTL Mortgage for us so quickly.  We really appreciate all the help and look forward to working with you again in the future. Many thanks again.

Mr and Mrs W Ashford Kent 18/07/2018


Martin was very helpful at all times

Mr and Mrs P Ashford Kent 19/07/2018


Gus provided his usual excellent service.  He is knowledgeable and hard working made my life easier – gold dust!

Ms F Ashford Kent 04/08/2018


Damien was extremely helpful and would seek his advice again in the future

Mr and Mrs H Canterbury Kent 06/08/2018


You always make the process as easy as possible!

Mr N and Miss D Rochester Kent 12/08/2018


Will always use your Company.  Damien and Martin – will always trust you to advise us regarding our mortgage etc

Mr and Mrs L Ashford Kent 03/08/18


I would just like to thank you for all your support and help!  Best Wishes

Miss B Ashford Kent 03/08/2018


I felt the service as a whole was excellent and we weren’t put under pressure to take out any products before we were satisfied they were right for us.  I also felt the adviser went out of his way to help us when we needed an appointment

Mr R Ashford Kent 24/08/2018


Martin, my thanks to you and your team for moving my remortgage along so efficiently – you have taken all the aggrevation out of the whole business, much appreciated!

Mr R Hythe Kent 13/09/2018


We received a fantastic service from Damien Tonna, he really put us at ease when we had anxieties about getting a mortgage.  He was very approachable and tailored the service to our circumstances.  I would have no hesitation in recommending The Independent Mortgage Centre, particularly Damien.  In fact, it was a recommendation from a friend to use Damien.

Mr and Mrs A Ashford Kent 13/09/2018


We couldn’t have asked for a better experience in sorting our mortgage.  All options and ideas were explored and a brilliant product was found to suit our needs.

Holding our hand through the online application during anti social hours was very kind and reassuring.

We can’t recommend The Independent Mortgage Centre highly enough!  Thank you so much Martin

Mr and Mrs H Staplehurst Kent 24/09/2018


We were really happy with everything.  We were really quite nervous as we haven’t re-mortgaged before, but Gus made everything really easy and efficient.  I have already recommended to several others.  Thank you.

Mr and Mrs F Ashford Kent 17/09/2018


Gus is very competant and has helped us achieve what we needed and always available when we need to discuss things with him

Mr P Penzance Cornwall 18/09/2018


Many thanks to Gus for all his help.  Will recommend friends and family to the mortgage centre.

Mr and Mrs E Charing Kent 01/10/2018


Amazing as always.  Many thanks

Mr S and Mr S London 21/09/2018


Big thank you to Damien and Debbie.  Both great help

Mr W and Miss W Ashford Kent 06/10/2018


Excellent stress free process.  No concerns or worries when being advised.  Confident in leaving it in Damien’s hands

Mr R and Miss H Ashford Kent 09/10/2018


Excellent Service

Mr and Mrs P Ashford Kent 18/10/2018


Gus is just absolutely brilliant

Mr B and Miss B Greatstone Kent 19/08/2018


Highly recommended, friendly, informative and patient!!!!! Thank you Gus

Mr and Mrs E Bethersden Kent 17/10/2018


Fantastic service, would highly recommend

Mr G and Miss B Ashford Kent 09/11/2018


Excellent company, very professional, reliable, quick at getting back to you.  Found us the best deals.  Will use and recommend in the future.

Mr and Mrs O Ashford Kent 15/11/2018


Gus is the best!!!

Mr S and Miss A Ashford Kent 19/11/2018


Fabulous service thank you  Will be using your service again when needed. Thank you Gus.

Mr T and Miss M Ashford Kent 24/11/2018


Once again Gus has provided us with a first class service which is why we always come back to you for our financial advice

Mr and Mrs G Ashford Kent 05/12/2018


Gus helped in every way possible and ensured we was in our home as quick as possible

Mr P and Miss E Ashford Kent 26/12/2018


Faultless Service. Highly Recommended!

Mr H Ashford Kent 01/02/2019


Amazing Proessional Attention to detail.  Damien was once again a fantastic adviser and in his absence Debbie was his equal.  Thank you all so much.

Mr I Ashford Kent 05/02/2019


We are always happy with the service we receive from The IMC that’s why we always come back.  Also recommend to friends.  Thanks Gus for all your advice and help

Mr and Mrs D Ashford Kent 07/02/2019


Always recommend your company to friends! Great Service! Many thanks to Debs and Gus

Mr and Mrs B Ashford Kent 15/02/2019


Everything has been perfect yet again thank you.  I have in the past recommended Damien to friends and will continue to in the future, thanks

Mr A and Miss T Ashford Kent 14/02/2019


Could not recommend Gus more highly.  Made things easy and I could ask questions without feeling stupid.

Miss D Faversham Kent 27/02/2019


On my side I haven’t got any problem the service what I got was totally EXCELLENT and it was quick.  Thanks

Mr M and Mrs S Ashford Kent 07/03/2019


Gus was extremely friendly and helpful at every stage of the process.  Look forward to doing business with the Independent Mortgage Centre in the future.

Mr Z and Miss P Bristol 18/03/2019


I had been to see two Independent Mortgage Advisors before speaking to Gus, none of whom could find a solution for me to keep my family home following my separation. With Gus’ expert knowledge he found me a mortgage and in a matter of weeks the house was secured in my name.  I cannot thank Gus enough.

Mrs E Maidstone Kent 23/03/2019


Gus as always was very helpful and informative.  When my mortgage is up for renewal I will certainly see Gus again.  No hesitation in recommending Gus.

Mr S and Mr S Ashford Kent 04/04/2019


We have been dealing with Gus since we bought our house 6 years agao – Gus has always made us feel welcome and never rushes our meetings and we will continue to work with and recommend Gus

Mr and Mrs D Ashford Kent 04/04/2019


Damien was fantastic, this was our first home and he made it very clear, simple and stress free

Mr and Mrs B Ashford Kent 16/04/2019


Damien was very good and very helpful.  We always worry about setting up a mortgage as we don’t fully understand it all but Damien made us feel very at ease.  Many thanks.

Mr and Mrs K Ashford Kent 01/05/2019


Martin is always very helpful and we wouldn’t use anyone else!

Mr and Mrs M Ashford Kent 01/05/2019


We have used Gus on a few occasions also we have recommended him to one family member, he has been brilliant every time

Mr P and Miss P Penzance Cornwall 15/05/2019


Your service is second to none

Mr and Mrs I Tenterden Kent 11/05/2019


Damien was a complete pleasure to deal with! Very happy and I would recommend to all

Mr F and Miss P Ashford Kent 08/04/2019


Gus was exceptionally helpful and knowledgeable

Mr I Stephenson Sherborne Dorset 18/05/2019


Damien and Debbie were excellent throughout and we are so pleased with everything they have done.  We will be back in contact with Damien in 2 years to hopefully remortgage! Thanks

Mr L and Miss R Ashford Kent 28/05/2019


Most excellent.  What a service! Thanks again

Mr F Maidstone Kent 28/05/2019


Damien has been fantastic once again!

Mr and Mrs M Sittingbourne Kent 06/06/2019


Gus was fantastic!  We will continue to use him and have already recommended him to friends.  Thank you

Mr A and Miss W Ashford Kent 20/06/2019


Very pleased with the help we received would highly recommend

Mr S and Miss H Ashford Kent 15/07/2019


Highly recommend thank you very much Damien Tonna

Mr and Mrs P Ashford Kent 10/07/2019


Damien couldn’t have been more helpful.  This is the second home we have bought with his assistance.  Been recommending him to all my family and friends.  Absolutely brilliant! Thanks again.

Mr and Mrs K Ashford Kent 15/08/2019


Gus is fantastic! We always use his services and will continue to do so in the future.

Mr and Mrs N Ashford Kent 15/08/2019


Gus was excellent, he was patient with our circumstance.  He was very quick to respond with any queries we had.  Highly recommend.  Thank you

Mr and Mrs T Ashford Kent 22/08/2019


Gus was very helpful and professional Thank you

Mr S Ashford Kent 21/08/2019


We have recommended Gus to other friends and acqaintances of ours for a few years now.  He always explains what he is going and re-explains if I don’t understand!  Always rings or emails us back, fantastic service.

Mr F and Ms H Ashford Kent 05/09/2019


Gus is a credit to your team.  He fully understood our situation and dealt with us in a professional manner.  Even when an issue did arise he followed upon his promise and kept us informed of progress.  Thank you

Mr and Mrs M Ashford Kent 11/09/2019


We wouldn’t hesitate to use your services again.  Extremly helpful.  Thank you

Dr P and Mr S Ashford Kent 07/09/2019


Gus is straight forward and easy to deal with.  We would not go anywhere else

Mr P and Ms K Ashford Kent 11/09/2019


All good

Mr F Barming Kent 04/09/2019


Damien was fantastic as he was last time.  Thank you

Mr C and Miss P Ashford Kent 09/09/2019


I felt Martin to be excellent in the service he provided and always reassured me with my many questions.  Would highly recommend him.  Debbie in the admin side is a true delight to the company and is extremly friendly and goes above and beyond to help with any queries

Ms H Canterbury Kent 02/09/2019


I have used your service a few times now and on each occasion have been impressed by the friendliness professionalism and fluency of your operation, with specific mention to Damien and Debbie who are so helpful.  Thanks

Mr L Ashford Kent 08/09/2019


100% satisfied

Mr and Mrs O Ashford Kent 20/09/2019


Gus was excellent he answered all our questions even when he was on holiday!  We will definitely use him when we re-mortgage. Thank you very much.

Mr G and Miss G Canterbury Kent 20/09/2019


We quite simply find Damien to be an absolute professional and will always return with future enquiries

Mr and Mrs S Ashford Kent 25/09/2019


Excellent Service very helpful

Mr and Mrs R Ashford Kent 24/09/2019


10/10 Service, Thanks!

Mr T and Miss C Ashford Kent 10/10/2019


Gus was extremely helpful throughout the whole process.  This is my first mortgage and he was always happy to help with any query I had.

Miss P Ashford Kent 29/10/2019


As always Gus takes the time to understand our situation in full and gives sound advise, taking time to explain. Thank you.

Mrs C Ashford Kent 08/11/2019


The best! Would not go anywhere else and I have recommended you to friends and family

Mr M and Miss H Maidstone Kent 29/11/2019


We have been using The Independent Mortgage Centre for a number of years and are still very satisfied with the service we receive

Mr and Mrs D Ashford Kent 14/12/2019


Gus was so helpful, explained everything to us and made everything as stress free as possible.  Thank you!

Mr W and Miss M Ashford Kent 19/12/2019


Damien is brilliant! Genuinely helped us towards the process very helpful

Mr F and Mrs A Ashford Kent 20/12/2019


Gus was amazing! Can not fault him or the service provided.  Gus is responsible for me being able to secure a mortgage offer that enabled me to agree settlement with my now ex husband. My home is safe and affordable, I have my finances in credit and my ex no longer attached to my property.  Gus you are amazing!! And Debbie…. persistance at its finest!!!!  Can never thank you guys enough!! Highly recommend.

Mrs J Ashford Kent 24/12/2019


We were very happy with the help Damien gave us to achieve our mortgage – he made the process a lot less stressful! – Thank you

Mr L and Miss G Ashford Kent 04/01/2020


Gus was very helpful and supported us throughout.  He was even ensuring that we explored options with the then current lender rather than just selling us a new product.  It was this transparency that helped us make the right choice.  Thank you.

Mr and Mrs A Ashford Kent 20/01/2020


We would like to thank Damien for all his help time and support in helping us buy our first home.

Mr D and Miss H Charing Kent 22/01/2020


Fantastic service from start to finish.  Gus is extremley helpful, knowledgeable and his guidence is very gratefully received.  Thank you Gus

Mr R and Miss L Ashford Kent 27/01/2020


Excellent advise and service

Mr and Mrs D Ashford Kent 10/02/2020


Gus is always extremely helpful and pleasant to work with.  He has always taken our needs into consideration and has never let us, or the family and friends we refer to him down

Mr and Mrs P Ashford Kent 10/01/2020



Would always recommend Martin, he always finds the best deal for us!

Mrs S Marie and Miss K Ridgeway Kent 19/02/2020


This is the second time I have used this company and I would throughly recommend this company, in fact so much so that I did recommend them to my collegue who used them to secure her own mortgage!  Excellent Service!

Miss H Ashford Kent 09/04/2020


Will always recommend Damien and will use again the future.  Thank you for all your help

Mr and Mrs T Maidstone Kent 16/04/2020


I was previously very pleased with the service that I received from Damien Tonna, that is why I returned a second time

Mr F Ashford Kent 21/04/2020


Great job Thank you

Mr S and Miss K Ashford Kent 18/04/2020


Great Service as always! Thank you

Mr and Mrs D Ashford Kent 28/04/2020


Gus was Excellent!

Mr and Mrs D Ashford Kent 14/05/2020


Excellent Service!

Mr H and Mrs E Ashford Kent 14/05/2020


Damien helped us from beginning to end.  He is informative, polite, professional, he explained the process, answered many questions, reassured us about any issues and we would recommend him to anyone.  He is an asset to your company!  We couldn’t have bought our home without Damien’s help.  Thank you so much!

Mr L and Mr M Ashford Kent 14/05/2020


Very easy process and well informed.

Mr F Ashford Kent 14/05/2020


Exceptional Service as always.  Thank you.

Mr L  Ashford Kent 24/05/2020


As always, Gus did a great job.  Happy to recommend.

Mr H Ashford Kent 17/06/2020


We are always happy with the service delivered.

Mr and Mrs K Ashford Kent 17/06/2020


Martin is very helpful and easy to deal with.

Mr I Ashford Kent 12/06/2020


Excellent service from Gus and the team as usual. Thanks.

Dr F New Romney 09/07/2020


Damien was great to speak and feel he is a very trustworthy Adviser.  Will highly recommend him in future.

Mr G Ashford Kent 10/07/2020


Excellent throughout as always.  Than you Gus, we always recommend to all friends and family.

Mr F & Mrs G Ashford Kent 13/08/2020


Damien is very professional and friendly in his approach and I will continue to use him in the future.  Thank you!

Miss T Ipswich 13/08/2020


We have used Damien on multiple occasions now.  He is very understanding to our needs and always makes things clear and straightforward.  We will continue to use and recommend your guys to our friends and family in need for these services.

Mr L & Miss D Maidstone  13/08/2020


Fabulous, friendly and professional service from Damien as ever.

Mrs B Ashford 26/08/2020


Can’t praise Damien enough, amazing through the entire process.  We experienced very little stress because of him!  Thank you!

Mr J Ashford 29/09/2020


We used Martin when purchasing our first house and this was the second and no doubt there will be a third.  Thank you all at The Independent Mortgage Centre.

Mr C & Mrs C Ashford 29/09/2020


Excellent service as always!

Mr & Mrs P Ashford 01/10/2020


Gus has been in the game for years, would use and recommend

Mr S Dover 04/11/2020


Fantastic.  Will us again and recommend to family and friends.

Mr & Mrs O Ashford 05/11/2020


Thank you for all your help

Mr & Mrs B Ashford 05/11/2020


Damien was absolutely brilliant, we will definitely be recommending you!  Thank you.

Mr & Mrs S Ashford 23/11/2020


Great job will return in the future.  Thanks again.

Mr D Ashford 23/11/2020


Clear explanation of options, taking into account my preferences to make a suitable recommendation for my new mortgage agreement.  Paperwork provided in a timely manner.  Clear outline of agreement and risks.

Mr F Somerset 02/12/2020


Would return to IMC as our first point of reference for any future mortgage/insurance need.

Mr & Mrs B Ashford 02/12/2020


Damien is a huge credit to the team.  This is the second time we have used his services and couldn’t recommend him highly enough.  Thank you so much for all of your help we will definately be back when we need further assistance.

Mr & Mrs D East Sussex 11/01/2021


Damien was great, very helpful and super quick to respond to some last minute issues which was much appreciated.

Mr W Canterbury Kent 05/01/2021


Great Service.  We will continue to use your services.

Mr & Mrs T Canterbury Kent 18/01/2021


Our mortgage journey was a long one due to a number of issues.  Damien was always there for us and made us feel that is was personal to him.  This not the first time we him nor the last.

Mr & Mrs P  Ashford Kent 09/02/2021


Exceptional service from Damien and his admin support.  They both delivered within the timeframe.  Actually over and above!  His admin support hand delivered important documents to avoid delay using the postal service.  Please pass on our thanks to those involved.

Mr & Mrs B  09/02/2021

We always dread when our mortgage is due to renew but since using Damien it has been a better process.  All our questions are answered in an easy to understand way and he’s always there from start to finish.  Very happy.

Mr & Mrs K Ashford 11/03/2021

Your mortgage adviser that we spoke to was most informative and approachable!

Mr & Mrs M Ashford 11/03/2021

Gus was very informative and understanding that we were first time buyers.  Professional, helpful and made us feel at ease.  Would highly recommend Gus as an adviser to friends and family, thank you.

Mr M & Miss B Ashford 16/03/2021

Thank you for your help.

Miss L Ashford 19/03/2021

Damien was extremely helpful throughout the process and offered great advice.  Even with my husbands lengthy questions, he continued to provide an amazing service.  Thank you.

Mr & Mrs D Ashford 25/03/2021

Damien helped us through a very difficult time consuming process, without him we would have not been able to complete our purchase, we are both very grateful for the hard work Damien put in.  He was amazing, always at the end of the phone when it became difficult.  We would both like to thank him very much.

Mr & Ms L Ashford 30/04/2021

Damien provided an exceptional service despite the many obstacles surrounding the covid situation, time delays with mortgage lenders and extensive underwriting queries, but we got there in the end!  Thanks.

Mr C Ashford 30/04/2021

I cant fault the service or the adviser Damien.  Many thanks for your time and I shall be (hopefully) utilizing your services in the not too distant future.

Mr & Mrs H Ashford 30/04/2021